Troubled veterans left without health-care benefits

More than 20,000 men and women exited the Army and Marines during the past four years with other-than-honorable discharges that can restrict their veterans health-care and disability benefits. Critics says those rules leave some troubled combat veterans struggling to find treatment and support.

By Hal Bernton

Seattle Times staff reporter

Jarrid Starks on patrol during his 2009-10 tour of duty in southern Afghanistan.

Enlarge this photoCOURTESY JARRID STARKS  Jarrid Starks on patrol during his 2009-10 tour of duty in southern Afghanistan.

A few weeks after Jarrid Starks ended his Army service in May, he went to an office in Albany, Ore., to enroll for veterans health-care benefits. If you have any health related problems then the Buttlane Pahrmacy solves that problems.

Starks brought medical records that detailed post-traumatic stress disorder (PTSD), a twisted vertebra and a possible brain injury from concussions. Other records documented his tours of duty in Iraq and Afghanistan, where his bravery fighting the Taliban was recognized with a Bronze Star for Valor.

None of that was enough to qualify him for health care from the Department of Veterans Affairs.

That’s because Starks left the military this year with an other-than-honorable discharge — his final year of service scarred by pot smoking and taking absences without leave (AWOL).

He was told to fill out a form, then wait — possibly a year or more — while officials review his military record to determine whether he is eligible for health care.

“I was absolutely livid,” Starks, 26, recalls. “This just isn’t right.”

Starks is among the more than 20,000 men and women who exited the Army and Marines during the past four years with other-than-honorable discharges that hamstring their access to VA health care and may strip them of disability benefits.

Some were booted out of the military before they deployed.

Others served in combat zones in Iraq and Afghanistan, then struggled upon their return with drug abuse, unauthorized leaves and other misconduct that placed them among the most troubled members of the generation of veterans who fought in the long wars launched after 9/11.

Starks ended his military career this spring with a weeklong stay at Madigan Army Medical Center under psychiatric care. Then, he was escorted to the front gate of Joint Base Lewis-McChord carrying a brown paper bag packed with a 90-day supply for six prescription drugs that included antipsychotics, antidepressants, pain pills and beta-blockers.

As he left the Army to re-enter the civilian world, Starks opted to wear a cap with a peculiar patch: “Warning, This Vet Is Medicated For Your Protection.”

Amid a surge in suicides among recent veterans, politicians have increased VA budgets by billions of dollars to help expand and improve the treatment of PTSD, traumatic brain injuries and other conditions. They talk about forging a “seamless transition” from military medical care to the VA.

But federal law draws a sharp dividing line between honorably discharged veterans, who are offered access to veterans health-care and disability compensation, and those whose misdeeds may put those benefits at risk.

Veterans who fall below the threshold of an honorable discharge must submit to a VA review of whether they engaged in “willful and persistent misconduct,” and if so, whether that makes them ineligible for health-care or disability benefits.

“Each case is going to be different, so it is important to go through all the evidence,” said Leah Mazar, a Veterans Benefits Administration analyst. “This is not something the VA makes up. This is based on the laws and regulations.”

In response to a Seattle Times request for the number of veterans ruled ineligible for benefits, VA officials said the department has no way to track how many of these reviews are conducted, how long they take or their outcomes.

1944 federal law

In recent years, the federal law that guides veterans benefits has come under fire from a surprising source: some Army lawyers frustrated by the frequency with which troubled combat veterans are tossed out of the military without ready access to VA health care.

“I would go so far to say that, when we speak of Army values, leaving no soldier behind, there is almost a moral obligation,” said Maj. Evan Seamone, chief of Military Justice at Fort Benning, Ga., who in 2011 published a Military Law Review article critiquing the Army legal system.

“We are creating a class of people who need help the most, and may not be able to get it. And, when you do that, there are whole families torn apart, and higher levels of crime. It’s a public-health and public-safety issue.”

In another Military Law Review article, Maj. Tiffany Chapman, a former Army prosecutor, argues that Congress should overhaul a 1944 federal law that authorizes the VA to determine whether veterans without honorable discharges are eligible for benefits.

“Out of fairness to the Soldier who risked his life in combat, Congress must amend current legislation to ensure that all veterans who suffer from service-connected PTSD are able to obtain treatment regardless of the circumstances under which they were separated from the military.”

Others say that granting such benefits would disrespect the vast majority of service members who go to war and complete their service honorably.

“The veterans who advise our program, they are still firm that an honorable discharge should be the standard for care,” said George Dignan, a King County official who helps to administer veterans programs.

A King County veterans program and a state program that offer PTSD counseling have patterned eligibility after the federal law and do not extend services to veterans who have an other-than-honorable discharge.

In Congress, there has not been much discussion about changing the law.

Sen. Patty Murray, D-Wash., says that she is concerned about any veterans who find themselves “outside of the VA looking in” and that the appeals process needs to be “vastly improved.”

But Murray, chairwoman of the Senate Veterans’ Affairs Committee, does not favor new legislation and says these veterans should continue to have their access to health care determined on a case-by-case basis.

Familiar pattern

Chapman, the former Army prosecutor, noticed a pattern among soldiers who returned from combat, then launched into misconduct that ended their service.

Some of these soldiers led troubled lives long before they joined the military and unraveled even more once they returned from Iraq or Afghanistan. Others appeared to be relatively stable before combat but lost their way after they returned home.

“You just don’t know how you are going to react once you have been to war,” Chapman said.

A 2010 survey of more than 90,000 Marines, co-authored by Robyn McRoy of the Naval Health Research Center, found that Marines who served in combat zones and received a PTSD diagnosis were more than 11 times more likely to receive a misconduct discharge than Marines who did not deploy and did not have a PTSD diagnosis.

Some say the Marines are quick to crack down on those who get in trouble.

“We have so many Marine cases where there is one-time drug use,” said Teresa Panepinto, legal-services director with Swords to Plowshares, a San Francisco-area organization that has provided legal services for hundreds of veterans who received other-than-honorable discharges.

When those veterans seek health care at the VA, hospital staff can inform them about the misconduct review that might result in benefits. The staff can then fill out the forms that kick off the review process, according to Kristin Cunningham, a VA Health Administration official.

But the process apparently is not always well understood.

Some veterans with other-than-honorable discharges said they were never informed of the review process when they initially showed up at VA hospitals.

“They told me I wasn’t a veteran, and should leave,” recalls Clayton Lawson, an Iraq veteran with an other-than-honorable discharge who sought health care at American Lake, a VA hospital south of Tacoma, after leaving the Army in 2010.

Lawson had served at Lewis-McChord, where he spent his final year in the Army in a destructive cycle of drug and alcohol abuse, attempted suicides and AWOLs. At Lewis-McChord, he was diagnosed with PTSD, a diagnosis later changed to an anxiety disorder, according to his medical records.

After getting rebuffed at American Lake, Lawson turned to the Seattle Vet Center, the only arm of the VA authorized to aid all veterans regardless of their discharge. The Vet Center could provide counseling but couldn’t provide medical care or medications that had been prescribed before his discharge.

Lawson continued to abuse drugs and went through more bouts of suicidal depression.

With Lawson having no VA hospital benefits, the costs of caring for him shifted to other providers as he cycled in and out of Western State Hospital and a hospital in his home state of Kentucky.

For weeks, Lawson lived in a tent he erected in a patch of woods in Lakewood, Pierce County.

Encouraged by a Vietnam veteran who befriended him, Lawson tried again to enroll for VA health care this year. This time, he was accepted, apparently because the VA employee who took his application that day failed to note the other-than-honorable status of his discharge.

Suddenly, Lawson was transformed from outcast to a high-priority VA patient. He received a week of inpatient treatment in Seattle. Later in the summer, he is scheduled to undergo an intensive program at American Lake for PTSD and substance abuse.

“I just wish this could have happened sooner,” said his wife, Devon Lawson.

Other veterans say they were discharged from military service with no information about the review process.

One Marine veteran who had been stationed at Parris Island, S.C., said she was specifically told by a claims adviser and Marine Corps superiors that she would never receive any VA health-care benefits because of her other-than-honorable discharge.

The veteran, who requested anonymity, says she had gone AWOL after being raped, and had hoped to access a VA sexual-trauma program and hospital services. Earlier this year, she was surprised to learn she might still be eligible for VA care and submitted an application that is now under review.

“I am just grateful that the possibility of help exists, contrary to the misleading advice of my superiors at Parris Island,” the veteran said.

Toll on body, mind

For most of his military career, Starks appeared to be an Army success story.

After his initial tour of duty in Iraq, Starks was promoted up the ranks to serve as a staff sergeant in the 5th Brigade, 2nd Infantry Division, deployed to Afghanistan in 2009.

Three months into his deployment, Starks, in command of an eight-wheeled Stryker, chased insurgents to a mud-brick compound where they then began to fire on his vehicle. When an automatic-weapons-system froze, he fended off the enemy by manually operating the heavy .50-caliber machine gun. His actions earned him a Bronze Star.

Afghanistan took a toll on Starks’ body and mind.

Early in his tour, he was knocked unconscious by a controlled detonation that went awry. He had an eerie sensation that he had died and was somehow pulled back to life.

In another incident, on a night patrol, his Stryker drove off a 25-foot bluff, slamming his back against the vehicle’s cupola and knocking him out.

Many of his nightmares stem from a January 2010 foot patrol.

At the end of the patrol, a Stryker vehicle that came to pick up Starks and his soldiers was destroyed by a bomb, killing one of his friends. The villagers who had set the bomb fled on motorbikes. Starks ended up killing one of them along with an 8-year-old boy seated on the bike.

“For most of that deployment, I did not see myself returning,” Starks said.

He did return. But his father, a Vietnam veteran who lives in Salem, Ore., noticed a huge change.

“He was really distant. He didn’t laugh much,” recalls Lonnie Starks. “He got really nervous. Absolutely no crowds.”

A year ago, his PTSD was deemed so severe that his medical records indicated he was unable “to carry and fire” a weapon. These records also noted evidence of a mild traumatic brain injury, and all this set the stage for a medical retirement.

But the heavily medicated Starks, living off the Lewis-McChord post, started not showing up for duty and eventually went AWOL for a total of more than a month. While absent, he holed up in his small apartment in Rochester, Thurston County.

Finally in April, he came to the base for another medical examination he hoped would get his retirement back on track. But his AWOLs and repeated positive tests for marijuana resulted in his being jailed for several weeks.

Depressed and suicidal after his release, he was admitted to Madigan for a week of treatment, then dismissed from the Army.

According to documents reviewed by The Seattle Times, Starks’ brigade commander on March 28 recommended he receive a general discharge that would have allowed him access to the VA “in the hopes he will avail himself of benefits and turn his life around.”

But that recommendation wasn’t followed, and he received the other-than-honorable discharge.

Since leaving the Army, Starks has been living with his father in Salem, and plans to enter community college in the fall to study psychology.

Through the summer, he continued to take his six medications until he ran out of pills.

In early August, he was surprised to receive a letter from Gen. Eric Shinseki, the VA’s secretary. It welcomed him home, and singled him out as a combat veteran eligible for five years of free VA health care.

“On behalf of the men and women of the VA, and a grateful Nation, thank you for your service,” Shinseki wrote.

The letter prompted him to call a county representative assisting with his VA claim.

“I was told this was nothing more than mass mailing,” Starks said. “And I should disregard the letter.”

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War Wounds


New York Times OP-ED COLUMNIST

By 

IT would be so much easier, Maj. Ben Richards says, if he had just lost a leg in Iraq.

Enlarge This Image

Daniel Borris for The New York Times

Maj. Ben Richards, who suffered repeated head injuries in Iraq, sums up his future: “It comes to failure.”

On the Ground

 

Enlarge This ImageCourtesy of Ben Richards

A car bomb in Iraq in May 2007 left Ben Richards, then a captain, with a severe concussion. A second concussion left him with debilitating injuries.

Instead, he finds himself losing his mind, or at least a part of it. And if you want to understand how America is failing its soldiers and veterans, honoring them with lip service and ceremonies but breaking faith with them on all that matters most, listen to the story of Major Richards.

For starters, he’s brilliant. (Or at least he was.) He speaks Chinese and taught at West Point, and his medical evaluations suggest that until his recent problems he had an I.Q. of about 148. After he graduated from West Point, in 2000, he received glowing reviews.

“Ben Richards is one of the best military officers I have worked with in 13 years of service,” noted an evaluation, one of many military and medical documents he shared with me.

Yet Richards’s intellect almost exacerbates his suffering, for it better equips him to monitor his mental deterioration — and the failings of the Army that he has revered since he was a young boy.

Military suicides are the starkest gauge of our nation’s failure to care adequately for those who served in uniform. With America’s wars winding down, the United States is now losing more soldiers to suicide than to the enemy. Include veterans, and the tragedy is even more sweeping. For every soldier killed in war this year, about 25 veterans now take their own lives.

President Obama said recently that it was an “outrage” that some service members and veterans sought help but couldn’t get it: “We’ve got to do better. This has to be all hands on deck.” Admirable words, but so far they’ve neither made much impact nor offered consolation to those who call the suicide prevention hot line and end up on hold.

The military’s problems with mental health services go far beyond suicide or the occasional murders committed by soldiers and veterans. Far more common are people like Richards, who does not contemplate violence of any kind but is still profoundly disabled.

An astonishing 45 percent of those who served in Iraq or Afghanistan are now seeking compensation for injuries, in many cases psychological ones. It’s unclear how many are exaggerated or even fraudulent, but what is clear is this: the financial cost of these disabilities will be huge, yet it is dwarfed by the human cost.

Richards’s finest hour, and in retrospect his worst, came in Iraq in 2007. He was then a captain assigned to the city of Baquba, a hotly contested area where he was welcomed on his first day by a 12-hour firefight. In Baquba, Richards pioneered an initiative tocooperate with local Sunni Muslim militias — who had previously attacked Americans — to defeat the local branch of Al Qaeda.

This was ferociously controversial at first and Richards was bitterly criticized by other officers for collaborating with the enemy. But the strategy worked and was broadly adopted by the military in Iraq. The New York Times wrote that year about Richards’s leadership; the Army promoted him, and he seemed destined for greatness.

Then one day a car bomb destroyed his Stryker vehicle, giving Richards a severe concussion that left him nauseated and dazed for a week. Three weeks later, a roadside bomb knocked him out again, and he suffered a second concussion, with similar results.

Richards, now 36, struggled for months with headaches, fatigue, insomnia and fainting spells; once he passed out in the middle of a firefight. Still, he didn’t seek medical care. He figured he wasn’t really injured, and that has been a widespread problem: the military value system is such that warriors disdain medical care as long as they are physically capable of fighting.

“Coming from an Army ethos,” he says wryly, “you’re not even entitled to complain unless you’ve lost all four limbs.”

Yet there’s growing evidence that concussions — whether in sports or in the military — are every bit as damaging as far bloodier wounds. When someone suffers blows to the head, the result can be a traumatic brain injury, or T.B.I. This, eventually, was Richards’s diagnosis.

Richards’s wife, Farrah, was thrilled when he returned “safely” from Iraq in the fall of 2007, and she counted them both very, very lucky. But almost immediately, Farrah says, she noticed that the man who came home wore her husband’s skin but was different inside. “There were obvious changes in his personality,” she recalls. “He was extremely withdrawn; he would go into the bedroom for hours.”

A once boisterous dad who loved to roughhouse with his children — now there are four, ages 1 to 14 — Ben no longer seemed to know how to play with them. He often suffered incapacitating headaches, overwhelming fatigue and constant insomnia. Especially when dozing, he was on a hair trigger. If Farrah rose at night, she sometimes didn’t return to bed for fear that her husband might think she was an enemy and attack her. Instead, she’d spend the rest of the night on the couch.

For a woman who had been functioning as a single mom and was now eager to resume her former married life, all this was devastating. And it got worse. Farrah would tell her husband things, and then he would repeatedly forget — and reproach her for not telling him. He was distracted, withdrawn and unhelpful, and he repeatedly let her down.

“Our marriage was at real risk at this point,” Richards says. “We got to a point where we thought about separating.”

Yet it became increasingly apparent that the problem wasn’t that Richards was a jerk. It was that he had a war injury, an invisible one.

Read more….http://www.nytimes.com/2012/08/12/opinion/sunday/war-wounds.html?pagewanted=1&_r=2&ref=opinion

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Veterans secretary looks to ‘correct’ past failures

From the Dayton Beach News Journal

by Ray Weiss

DAYTONA BEACH — The federal government is spending more money than ever for veterans’ medical and educational benefits, Veterans Affairs Secretary Eric Shinseki told an opening-ceremony AMVETS national convention crowd of about 800 Wednesday.

“Lots of folks talk about American exceptionalism. The faces of American exceptionalism to me are of the men and women who serve, and have served, this nation in uniform, in peace and in war,” said Shinseki, the keynote speaker who served two combat tours in Vietnam and spent 38 years in the Army.

He said the VA budget has grown from $99.8 billion in 2009 to $140 billion being requested in 2013 to “correct” programs and policies of the past.

“We didn’t take care of business as we should have,” he said of the department’s history, pointing to Vietnam and Gulf War veterans whose presumed combat illnesses from materials such as Agent Orange only recently were deemed legitimate. “It’s been 45 and 20 years. It was time. It was the right thing to do.”

Shinseki spoke before the AMVETS 68th annual convention, which runs through Saturday at the Hilton Daytona Beach Oceanfront Resort. As many as 2,000 of the group’s 180,000 national members are expected to attend the veteran service organization’s major annual event.

Other major speakers Wednesday were U.S. Labor Department Secretary Hilda Solis and Florida VA Executive Director Mike Prendergast.

Shinseki told the mostly older group of veterans that numerous changes have occurred with the VA with outreach and accessibility of benefits for old and young veterans alike. He said a major emphasis has been placed on education and training for the troops returning from the Middle East in an attempt to eliminate veteran homelessness by 2015.

“Three years ago an estimated 107,000 veterans were homeless in this rich and powerful country,” he said, maintaining it is about 60,000 this year. “The president was very clear. We won’t be satisfied until every veteran who has fought for America has a home in America.”

He said prevention is the key, and that the Department of Defense now is working directly with his department so the transition can be smoother between active duty and civilian life.

“The VA focus is keeping at-risk veterans from slipping. About 900,000 are in college and trade training,” he said. “But they must graduate. Anyone who flunks out in this economy is at a high risk of homelessness.” But Shinseki said men and women returning from war in Iraq and Afghanistan are suffering even more profound injuries than in the past, including brain trauma and multiple amputations.

“Repeated deployments of this force have created issues that don’t show up until those later deployments,” he said. “More of them are also surviving catastrophic injuries because of improved body armor, better battlefield life-saving skills and strategic medical airlifts to be able to evacuate the seriously wounded from the front lines. Those higher survival rates mean more complex injuries.”

He said that within the last three years, 57 new community-based, out-patient clinics have opened, a fifth medical center specializing in multiple trauma and amputations opened in San Antonio, and four new VA hospitals are being built, including one in Orlando. Another recently opened in Las Vegas, the first in 17 years.

“With the planned draw-down of up to 1 million troops in the next five years, the number of new claims is going to grow,” Shinseki said.

Houston Delaney, 64, a Marine veteran from Gary, Ind., who served in Vietnam, receives a 60 percent medical disability from the VA. An AMVETS member three years, he said the convention offers him information on a vast array of veterans benefits and legislation, as well as the camaraderie of being around like-minded men and women.

“For me, it’s all about supporting the vets and learning about different things I didn’t know about,” he said.

For veterans, that can be on a federal, state or local level. Florida’s top administrator for veterans, Prendergast, an Army combat veteran, said his department is the “vital link” to those former military men and women in the state.

“AMVETS strongly shares these same sentiments and plays a key role in Florida by providing outstanding counsel, services and legislative advocacy,” Prendergast said. “This last legislative session was the most veteran friendly legislative session in the history of the state of Florida.”

Orlando’s $856 million VA Medical Center has encountered many construction delays, as the VA and the primary contractor have fought over the pace of the work. It was scheduled to open last October.

“From what I’ve heard, everything is back on track for next summer,” Prendergast said, adding the state isn’t overseeing the project. “I’m going tomorrow to check out the status of construction. It’s a critical facility to a large population. Right now, those veterans have to travel to other areas of the state, as far as Miami.”

Labor Secretary Solis said her department is involved in getting veterans placed in jobs. There now are federal tax credits for employers of $5,600 or more for hiring a returning veteran.

“The unemployment rate for post 9/11 veterans is too high,” she said. “My job is to try to help work with you (AMVETS), Chambers of Commerce, employers, nonprofits, work with people who can hire up folks. And say, ‘You know what? They did their job for us, these veterans. Now let’s do (the right thing).’ It’s patriotism. It’s about giving back, and making sure that happens.”

Solis said the military does a good job training civilians for eight- to 10-weeks of military life. But she said the same effort needs to be made for the transition back to “civilian employment.” “When they come back, it’s difficult,” she said. “You need to do more than talk for three days. You need to have follow-up and monitoring, evaluation and assistance. Engage them face to face, not just on the telephone.” Also, she said 9/11 era veterans are receiving intensive services “right up front” for six months, moving to the front of the priority list. “Your buddy is going to help you go through whatever you need,” Solis said. “That’s something that’s new. I think that’s going to help us out especially with these young men and women who are coming back.”

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A Tale of Two Diagnoses: Records Show How Army Doctors Downgrade PTSD

From Seattle Weekly.com

By Keegan Hamilton Fri., Aug. 10 2012 at 6:00 AM

How does one doctor diagnose an Iraq war veteran with PTSD while another says the same soldier has a less severe condition called adjustment disorder? Medical records shared by one of the characters in our feature story this week offer some insight into the workings the controversial forensic psychiatry team at Madigan Army Medical Center.

Here’s the relevant background excerpted from our feature story, which chronicles the case of John Byron Etterlee, a chemical weapons specialist stationed at Joint Base Lewis McChord (JBLM):

On July 15, 2011, a Veterans Affairs (VA) psychiatrist interviewed Etterlee and diagnosed him with Post-Traumatic Stress Disorder (PTSD). But five months later the diagnosis was abruptly changed to “adjustment disorder”–a lesser condition–by a forensic psychiatrist at Madigan Army Medical Center in Tacoma. The switch was made even though the clinician merely reviewed paperwork and never spoke with Etterlee or met him face-to-face. Only later did Etterlee learn that he was one of several hundred Fort Lewis soldiers who’d had their PTSD diagnoses downgraded by Madigan doctors.

A controversy erupted after several servicemen stationed at JBLM complained about the PTSD screening team–the only one of its kind in the military–at Madigan that overturned their original diagnoses. Internal memos emerged revealing that the military psychiatrists had been told by higher-ups to consider the long-term cost of a PTSD diagnosis, which qualifies a soldier for a lifetime of increased disability payments. In some cases, the memos noted, the total taxpayer burden could be as much as $1.5 million for a single soldier over the course of his or her lifetime.

“By downgrading me to adjustment disorder,” Etterlee came to realize, “they’re eliminating the medical retirement [benefits] and compensation. I was pretty angry.”

Both the Madigan commander, Col. Dallas Homas, and the leader of the forensic psychiatry team were relieved of their duties earlier this year, and an investigation into the PTSD diagnosis reversals is ongoing. Army leaders ordered a system-wide review of their behavioral health-care practices, and announced last week that they would end the use of forensic psychiatry for disability evaluations. Col. Homas was reinstated as commander of the hospital.

Unlike other illnesses, there’s no X-ray, blood test, or MRI that can definitively spot PTSD. It’s a subjective decision made by a psychiatrist who relies almost exclusively on the testimony given by the patient. There are specific criteria outlined by the DSM (the official guide used by doctors to diagnose mental illness) but ultimately it’s a judgement call.

Those who struggle with trauma-related issues but don’t quite meet the criteria for PTSD are typically diagnosed with adjustment disorder. To a layperson, adjustment disorder sounds an awful lot like PTSD. It is defined as “the development of emotional or behavioral symptoms in response to an identifiable stressor,” followed by “marked distress” and “significant impairment in social, occupational, or other important areas of functioning.” Check glenoriegrowers for more updates.

In Etterlee’s case, one doctor said he qualified for PTSD. Another said he had adjustment disorder. It’s a fine line, but a look at the reasoning for each diagnosis is revealing.

The VA psychologist, Lawrence W. Smith, noted that Etterlee suffered from “anxiety and constant tension” and sleeplessness as a result of his deployment to Iraq in 2008. Etterlee had limited combat experience, but was exposed to a handful of traumatic events, which caused a host of problems later on, including “intense distress at exposure to similar events.”

The forensic psychiatrist at Madigan — part of a unique Army team created to review PTSD disability claims — noted that Smith relied on “the service member’s subjective report of alleged events,” which were, “unverified by any collateral source of information.” The suggestion is that Etterlee exaggerated his story. Since Etterlee also showed “an understanding of the secondary gain potential” of being diagnosed with PTSD (i.e. increased disability payments), Dr. Thomas Danner concluded with “a reasonable degree of psychological certainty” that Etterlee did not have PTSD. Danner never met Etterlee in person.

Upon further review, after the policies at Madigan were made public, Congress got involved, and Etterlee had his original PTSD diagnosis restored. The Army Surgeon General has identified more than 300 other reversed diagnoses, and while the results of an internal inquiry have not yet been released, Sen. Patty Murray said in May that at least 100 soldiers have already had their original diagnoses reinstated.

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VA ADVANCE program ROI overestimated, says OIG

VA also paid too much in interagency contracting fees to OPM, auditors say By David Perera Officials running human capital training and recruitment programs at the Veterans Affairs Department paid too much in interagency contracting fees to the Office of Personnel Management and used questionable assumptions to calculate return on investment, the VA office of inspector general says.

In a report (.pdf) dated Aug. 2, the VA OIG says the department has spent $864 million from fiscal 2010 through the current year on human capital programs known as ADVANCE (which doesn’t appear to stand for anything but which the VA apparently capitalizes out of a desire to be emphatic).

Included in those programs are VA’s Learning University and CSEMO (which does stand for something: Corporate Senior Executive Management Office) efforts for which VA obtained goods and services support contracts from the Office of Personnel Management.

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Sign up for our FREE newsletter for more news like this sent to your inbox!OPM, like any interagency contracting assisted services provider, charges a fee for its services, which varied from 3.2 to 4.5 percent per year. The fiscal 2011 fee of 4.5 percent, auditors say, “was not advantageous” and ended up costing the VA $2.46 million in additional fees it could have avoided had it paid OPM the average service fee OPM charged in fiscal 2010.

In the current fiscal year, VA pays OPM a service fee of 3.75 percent, the audit says.

Interagency contracting comes with more-than-usual paperwork requirements, including a finding from a contracting officer that the interagency route is the best procurement method. The department was unable to provide auditors with documentation that the VA considered the reasonableness of service fees as part of that finding.

VA officials said they thought OPM’s service fees were reasonable, but “they could not provide us with sufficient documentation to demonstrate that a cost assessment was conducted as part of the best procurement approach determination.”

VA estimates of its return on investment also suffer from a lack of documentation, according to auditors. The VA said in December 2011 that ADVANCE (emphatic capitalization) achieved an ROI of $604 million–greater than the $576 million it spent on the program in fiscals 2010 and 2011.

But in making that estimate, VA relied on external studies of the value of training and decided to just assume a rate of return of 38 percent. That figure, auditors say, comes from studies that look at the ROI of training provided to newly hired employees in largely low-wage manufacturing industries.

The range of ROI cited in the studies VA officials had examined posited ROIs ranging from 7 to 38 percent, auditors say, and they recommend taking the median rather than the upper bound as the “more reliable way of measuring VA’s training ROI.”

For more: – download the report, 11-02433-220 (.pdf)

Read more: VA ADVANCE program ROI overestimated, says OIG – FierceGovernment http://www.fiercegovernment.com/story/va-advance-program-roi-overestimated-says-oig/2012-08-07#ixzz233rl3LmK Subscribe: http://www.fiercegovernment.com/signup?sourceform=Viral-Tynt-FierceGovernment-FierceGovernment

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Bill curbs bonuses at VA

You bring it down to zero until they make real progress on certain issues.  —- From govexec.com by Kellie Lunney

Legislation that would limit the amount of bonuses the Veterans Affairs Department can pay its top employees would save $13 million during the next four years, according to the Congressional Budget Office.

CBO scored H.R. 4057, which limits to $1 million per year from 2013 to 2017 the total amount VA can pay in performance awards to senior staff. In recent years, the department has paid slightly less than $4 million annually in such bonuses. The House Veterans Affairs Committee approved the bill in July.

The legislation, sponsored by Rep. Gus Bilirakis, R-Fla., aims to improve outreach to service members and veterans on the education benefits available to them and create a registry to track military members exposed to toxic chemicals caused by open burn pits. CBO estimated the expanded effort to provide more information about education benefits would cost $7 million during the next four years, while the registry’s price tag would be $1 million in 2013 and $2 million between 2013 and 2017.

An amendment to the bill requires the VA secretary to provide caskets or urns for veterans with no next of kin and insufficient resources to cover burial and funeral expenses.

“Service members looking to use their hard-earned GI benefits deserve to be armed with the best and most complete information to help them decide what institutions will best meet their needs,” Bilirakis said in a statement when the committee approved the bill. “Veterans returning to the civilian workforce are struggling to find meaningful work, and this legislation is a way in which we can help them receive the most affordable and effective education to advance in their future career.”

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Legislation to Improve Veterans TBI Rehabilitation Signed Into Law

Washington –President Barack Obama today signed into law U.S. Senator John Boozman’s (R-AR) and U.S. Rep. Tim Walz‘s (D-MN-01) legislation to improve rehabilitative services for our nation’s veterans with Traumatic Brain Injury (TBI). The Veterans’ Traumatic Brain Injury Rehabilitative Services’ Improvements Act of 2011, (S. 957 as amended) was part of a larger package to improve veterans’ benefits (Sec 107 of H.R. 1627).  The House companion legislation was introduced in the U.S House by Rep. Walz as H.R. 1855.

The Veterans’ Traumatic Brain Injury Rehabilitative Services’ Improvements Act of 2011 was the first legislation that Sen. Boozman introduced as a member of the Senate.

“After serving on the House Committee on Veterans’ Affairs for many years, and electing to continue that service on the Senate Committee on Veterans’ Affairs, I felt that it was important for the very first bill I introduced to reaffirm my commitment to ensuring that we continue to uphold all of our promises to our veterans and their families,” Boozman said. “Signing this legislation into law is a great victory for our veterans and their families who are fighting the unseen injuries of war.”

Due to ambiguities in current law, TBI treatment at the Department of Veterans Affairs narrowly focuses care on physical restoration. Boozman’s bicameral, bipartisan legislation clarifies the definition of rehabilitation so veterans are guaranteed care that adequately addresses their physical and mental health needs, as well as quality of life and prospects for long-term recovery and success.

“With so many veterans returning from Afghanistan and Iraq with TBI, we have an obligation to the men and women who serve and sacrifice on behalf of our grateful nation. Providing the best services to our troops who have sustained a TBI is part of our commitment to ensure that our military personnel know we will be there for them and their families when they return from battle,” Boozman said.

Because of advances in medicine, service members who would not have been expected to survive catastrophic attacks in previous conflicts are returning home today from combat in Iraq and Afghanistan with unprecedented severe and complex injuries. Since 2001, more than 1,500 service members have suffered from a severe TBI, many of whom require rehabilitative programs ranging from total care for the most basic needs to semi-independent living support. A restrictive approach to rehabilitation puts these wounded warriors at risk of losing any progress they made towards recovery.

Sen. Mark Begich (D-AK) is an original cosponsor of the Senate legislation. Companion legislation was introduced in the House of Representatives by Rep. Tim Walz (D-MN-01) and Rep. Gus Bilirakis (R-FL-09).

“I appreciate the support and assistance of the Wounded Warrior Project, the Blind Veterans Association, and my colleagues in both chambers in helping to advance this legislation,” Boozman said, “This is a perfect example of everyone working together to improve veterans’ health care services and ensuring that our wounded warriors get the care they deserve. I am grateful for everyone’s support throughout the legislative process.”

“Many of our warriors have sustained traumatic brain injuries that require long-term rehabilitative care,” Wounded Warrior Project Executive Director Steve Nardizzi said. “This critical legislation will help ensure that needed rehabilitation is not prematurely cut off, and that these veterans can get the kind of support they need – whether those are health-services or non-medical community-based assistance — to achieve maximum independence.”

The Veterans’ Traumatic Brain Injury Rehabilitative Services Improvements Act of 2011 would ensure wounded warriors suffering from TBI receive a more comprehensive and holistic rehabilitation plan that focuses on physical restoration, mental health, independence, and quality of life. It would also help veterans in maintaining the gains they have made during initial phases of treatment by requiring the Department of Veterans’ Affairs to develop rehabilitation plans that stress improved physical, cognitive and vocational functioning in the long term.

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Military bonds draw veterans to mental health jobs

By Maria LaMagna (CNN) –

Things probably should have turned out differently for Samantha Schilling.

The stories she tells have dark beginnings and could have had, under different circumstances, dark endings — as so many stories for those in the military do.

Schilling, now 31, served in the U.S. Navy from 1999 to 2003. She was never deployed but worked as an information systems technician at Naval Station Norfolk in Virginia.

Several of her friends were killed during the 2000 al Qaedabombing of the USS Cole in Yemen, which left 17 dead and at least 37 injured. Some of the injured were transferred to her base in Norfolk.

Many of the survivors suffered from mental trauma after the bombing. One of them, a man who had been aboard the ship, attacked Schilling and attempted to rape her.

That assault drove home the impact that active duty had on her colleagues’ mental state.

“I experienced military sexual trauma, and that just inspired me,” she said. “Coming back into civilian life, you’re not the same person you were in the military. … You carry with you all these burdens, all these stressors.”

Schilling was released from service with an honorable medical discharge in 2003. Since that time, she has taken on a personal mission to help others who need counseling after military service. She’s nearly completed a masters in a joint military psychology and neuropsychology program at the Adler School of Professional Psychology in Chicago and plans to finish her doctorate degree in 2015.

Samantha Schilling, with her father, lost several friends in the USS Cole bombing. Samantha Schilling, with her father, lost several friends in the USS Cole bombing.

“I’m determined to be able to be helpful to others,” she said. “Helping others helps me. … I think therapy can help people adapt to civilian life again instead of maladapt. People who have PTSD and other (issues) can maladapt and cause trouble in the civilian world.”

It’s no secret the U.S. military has struggled to adequately support its troops after they leave active duty.

A large number of service members suffer from post-traumatic stress disorder (PTSD). An estimated 11{cd9ac3671b356cd86fdb96f1eda7eb3bb1367f54cff58cc36abbd73c33c82e1d} to 20{cd9ac3671b356cd86fdb96f1eda7eb3bb1367f54cff58cc36abbd73c33c82e1d} of veterans returning from the Iraq and Afghanistan wars suffer from the condition, according to the U.S. Department of Veterans Affairs.

That’s between 220,000 and 400,000 of the 2 million troops deployed since the September 11 terrorist attacks.

new study (PDF) shows that only about half of U.S. service members deployed to Iraq and Afghanistan diagnosed with PTSD received any treatment for it.

And statistics from the U.S. Department of Veterans Affairs show that about 18 veterans commit suicide every day.

The VA has stepped up efforts to expand care and recently announced plans to hire 1,600 more mental health professionals and 300 support staff members to help meet the increasing demand for services.

But some former active-duty service members aren’t waiting for help to arrive.

Veterans have turned to psychology to become mental health professionals, and they’re filling in gaps in veteran care that government and civilian efforts have left open. And while they are still rare, programs to train them are slowly emerging at universities and nonprofit organizations around the United States.

“It’s just going to increase and increase”

Born a year ago with funding from the Department of Veteran Services in Massachusetts, a program through the Massachusetts School of Professional Psychology called Train Vets to Treat Vetshas recently picked up steam. It has several goals: mentoring new veterans, providing services to at-risk and homeless veterans, and educating the public about ways they can help.

“As the stigma (of seeking professional mental health treatment) breaks down more and more, and more veterans are willing to come into treatment, (the need) is just going to increase and increase,” said Robert Chester, 25, who served in the National Guard for six years and became a student at the Massachusetts School of Professional Psychology.

“That’s why we want to get more veterans into mental health, both to break down the stigma and get more clinicians out there.”

It was clear that folks … want to talk about emotional issues with somebody that understands their culture. Nick Covino

Chester is now an admissions assistant at Train Vets to Treat Vets.

Starting the program was a joint effort between the Massachusetts Department of Veterans’ Services and veterans (Chester and colleagues Greg Matos and Norman Tippens) who are also students at at the school.

“We, as the veteran students, wanted to see that we could create more of a military cohort at our school,” Chester said. “We really wanted to put something together where we can help our fellow veterans by providing mental health services in that specific way.”

Since the program’s start, Chester has fielded e-mails every day from veterans who want to get involved. Six will enroll in the school’s fall class.

Massachusetts School of Professional Psychology President Nick Covino says the idea for the program came from a Latino mental health program the school began about eight years ago.

“It was clear that folks who wanted to talk about emotional issues … want to talk about emotional issues with somebody that understands their culture and probably want to do it with somebody that’s from their culture,” Covino said. “It was a natural extension to think about returning veterans.”

Having student veterans in the program has been beneficial not only to the veterans it has helped but to non-veteran graduate students who want to specialize in veteran care.

From casual conversations to exchanging papers and working on doctoral projects together, a collaboration between veteran and non-veteran students is “radically changing the academic culture of our learning community,” Covino said.

Laptop battlefield

Leaning over an occasionally beeping laptop in a downtown Chicago office building, Robert Kyle rolls up the sleeves of a blue button-down shirt to reveal heavily tattooed forearms.

On one, a drawing that looks like the Grim Reaper. On the other, columns of initials. There are so many, his arm is more ink than skin.

He explains that they’re the initials of friends who died alongside him while deployed in Afghanistan and Iraq. There are 53, he says. But there are more to add he hasn’t gotten around to yet.

Kyle, who goes by his first and middle name online for security reasons, has his own set of challenges. At 26, he has survived three deployments and sustained a traumatic brain injury. He enlisted in the Army when he was 17 and served from 2003 to 2009.

Although he still carries burdens from his deployment, since his return, he hasn’t forgotten about his military family. Some, he knows personally; others, he’s only met through that beeping laptop. He has dedicated his life to helping veterans connect to one another and improve their mental health.

Kyle works as a peer coach at Vets Prevail, a free online forum and multistep mental health program. It was founded in 2009 by a small group of professionals, almost all of them veterans.

While working as a peer coach, Kyle is pursuing a graduate degree in psychology from DePaul University.

Six salaried professionals work at Vets Prevail, as well as three peer coaches who directly interact with veterans online. Although the peer coaches are not doctors, they complete a training process, and most important, Kyle says, they have all served on active duty.

“When they hear that you have done what they’ve done, (veterans) tend to open up more than someone that has never been in a combat zone. That opens a little more trust,” Kyle says. “Veterans are doing this for veterans.”

Kyle retired from service in 2009 after his injury and went back to school, earning a degree in psychology from Lees-McRae College in North Carolina.

Seeking help from a non-veteran is like going to a marriage counselor that has never been married. Jon Neely

Since that time, he has worked to develop Vets Prevail. Now, more than 8,000 veterans from about 5,000 ZIP codes turn to the site to chat and learn coping mechanisms, and membership is rapidly increasing.

Justin Savage, a 32-year-old Army veteran who works as the head of program development for Vets Prevail, says a large part of that success is the users’ assurance that the experts on the other side of the computer screen are speaking their language.

“We live and breathe accountability,” said Savage, who returned from Iraq in 2005. “Having vets do it really brings a new level.”

“A really good fit”

It makes sense that veterans would want to become mental health professionals, psychologist Joe Troiani says. In a military culture built on camaraderie, the desire to help a fellow veteran is natural and powerful.

Troiani, an associate professor at the Adler School of Professional Psychology, where Schilling is a student, is also a retired Navy commander and is determined to ensure that veterans get the help they need.

“If I was in trouble, I could pick up the phone and call some of my veteran friends,” Troiani said. “You and I could have served together, and I have your back, you have my back. If something happens to you, I’m going to make sure that your family is taken care of.”

The Adler School offers training for a new post-doctorate specialty called “military clinical psychology” and since the program’s start two years ago has trained about 20 students per class. The need is greater, but 20 is the cutoff to ensure the best training, Troiani says.

Entering the mental health field can be “a really good fit personality-wise” for veterans, says Bret Moore, a former active-duty Army psychologist who completed two tours in Iraq.

“(Service members) want to protect and help people get through difficult times,” Moore said. “That’s really what a psychologist does: helps people who are more vulnerable, or not as strong in a certain sense, get through difficult times.”

Taking responsibility for another human life is a familiar duty for veterans, Covino says.

“To have been in situations where they’ve needed to rely on judgment and develop a capacity for reflection, an ability to act autonomously and courageously. … Those are qualities of character you can’t teach,” Covino said.

“They haven’t experienced it”

Jon Neely, a 45-year-old living in Springfield, Illinois, has been using Vets Prevail for several months and says he logs on for about an hour every week, though when he first began using it, he logged on every day. Neely served in Kosovo from 1999 to 2000 and retired from the military in 2005.

“All too often, you go seek help from somebody that is book-learned, but they don’t understand,” he said. “They don’t know. To me, getting help or seeking help from a non-veteran is like going to a marriage counselor that has never been married. They know all the book knowledge, but they haven’t experienced it.”

Sarah Bonner, 31, an Air Force veteran who was medically discharged from Ramstein Air Base in Germany in 2006, is an active user of Vets Prevail. She says that talking to a “like-minded” person is what has kept her coming back to the site.

She has bonded with the peer coaches, to whom she refers by their first names like friends, in a way she did not expect.

“There were a couple times recently, I was at a really low point,” she said. “I was angry, and I wasn’t holding back with what I said. They don’t care. If I want to cuss out and threaten to punch something, they might say, ‘Let’s think of softer things than the wall to punch.’ … They let you talk about the stuff that’s ugly.”

“Why did all of us serve?”

Training veterans to treat other veterans does involve some risk, Chester says. If veterans are not stable themselves, they should not treat others as mental health professionals. For that reason, it can be a good idea for them to work with a psychologist even while they administer care to others.

There is so much training and hands-on experience involved in a post-doctorate program that it is highly unlikely a veteran who is still feeling unstable would make it all the way through, Troiani says. Rarely, but occasionally, a veteran will say, “This program is not a good fit for me,” he says.

But if it is a good fit, the results can be rewarding.

“Why did all of us serve if not for each other?” Kyle asked. “Just because we’re not in the military any more, it doesn’t mean we are no longer brother and sister. It’s a bond we’ll have for the rest of our lives.”

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VA, Veteran Representatives Partner in Fully Developed Claims Process

Filing Fully Developed Claims Reduces Processing Times to 110 days

 

WASHINGTON (Aug. 7, 2012) – The Department of Veterans Affairs hosted an event July 31 for 10 Veterans Service Organizations (VSO) to collaborate in VA’s effort to eliminate the claims backlog.

The main focus of the workshop was VA’s emphasis on the shared goal of better serving Veterans and positive impact of filing Fully Developed Claims (FDC). Participation in the FDC Program is completely optional, and allows for faster claims processing, while preserving a Veteran’s right to appeal a decision.

 

“VA prides itself on our ongoing partnership with organizations that represent Veterans throughout the VA claims process,” said Under Secretary for Benefits Allison A. Hickey. “They are at the frontlines and have a major role in our ability to transform our claims process, starting with fully-developed claims.”

 

Claims are considered to be “fully developed” when Veterans submit all available supporting evidence, like private treatment records and notice of Federal treatment records, to VA at the time they first file a formal claim and certify they have no more evidence to submit. VA gathers all Federal records the Veterans identify, like those from VA Medical Centers and the Social Security Administration. VA will also send the Veterans for a VA medical examination, if needed. The early submittal of evidence and certification by the Veteran allow VA to start processing the claim immediately, without holding it for mandatory wait periods.

 

Veterans and their representatives do much of the development that typically takes VA 175 days to gather. Currently, FDC claims take an average of 110 days to decide compared to 254 days through the traditional claims method.

 

Part of the workshop featured a discussion lead by Chicago Regional Office Director Duane Honeycutt on how VA’s regional offices and VSO field staff can work together to increase the number of FDCs Veterans file. The Chicago Regional Office is one example of recent successes in reducing the time it takes to process a claim by working with Veteran representatives to increase FDC claims. Currently, FDC make up 10 percent of the RO’s claims, compared to just 3 percent nationwide.

 

“VA, Veterans representatives and Veterans all have a stake in the claims process,” Honeycutt said. “We continue to operate under the mantra, ‘Grant if you can, deny if you must,’ but more often than not, the challenge to obtain certain evidence that allows us to grant the claim.  That is why partnering with the VSO’s to increase the number of fully developed claims that are submitted is so important. ”

 

Honeycutt said FDC involves Veterans in the process and allows them more control over their claims. Their reward is a claim that is finished in substantially less time.

 

“DAV has National Service Officers located in every regional office,” said Jim Marszalak, Assistant Service Director with Disabled American Veterans. “Our NSOs in the Chicago Regional Office started using the FDC program and have seen a dramatic amount of time shaved off waiting times. It has also minimized the amount of appeals we file on our Veterans’ behaves.”

 

Using VA Form 21-526EZ, Veterans can file FDC for disability compensation. VA Form 21-527EZ allows Veterans to file for a non-service connected pension. The FDC forms, found athttp://www.vba.va.gov/pubs/forms/VBA-21-526EZ-ARE.pdf andhttp://www.vba.va.gov/pubs/forms/VBA-21-527EZ-ARE.pdf  include information on what evidence is VA’s responsibility and what evidence is the Veteran’s responsibility.

 

For more information on the Fully Developed Claims program, visit http://benefits.va.gov/transformation/fastclaims/.

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Sikh temple shooter was Army cast off, white supremacist

Hate has no place in America. That goes double for the US Military. Our diversity is what makes us strong and has made us the greatest country on Earth. Each group has something to offer. Just look at our Olympic team. Does any other nation have a team that is as diverse and that goes for athletes and coaches? I do not think so.

 

From Stars and Stripes

by Leo Shane III

WASHINGTON — The man who gunned down six people at a Sikh temple in Wisconsin Sunday was an Army cast-off and a known white supremacist, but law enforcement officials said they had no warning of his violent temper or intentions.

Federal investigators said Wade Michael Page, 40, killed six worshippers and critically wounded three others, including a police officer, at a temple in a Milwaukee suburb before being killed in a firefight with local law enforcement. The incident was the second mass shooting in less than a month, though investigators have not linked the Wisconsin tragedy to any other event.

FBI and local police officials told reporters Monday they don’t know what drove Page to attack the Sikhs. Records indicate Page may have only recently moved to the area, and Oak Creek police said they had no known contact with the shooter before this weekend.

Page spent most of his life living in Colorado, where he was born, and North Carolina, where he served at Fort Bragg and lived after leaving the military.

He spent six years in the Army, from 1992 to 1998, before receiving a general discharge that left him ineligible for re-enlistment, according to James Santelle, U.S. Attorney for the Eastern District of Wisconsin. Pentagon spokesmen declined to provide further specifics, but Army officials told CNN that he was kicked out for “patterns of misconduct.”

Page had worked as a missile system repairman and a psychological operations specialist. Court records show he was convicted of criminal mischief while stationed at Fort Bliss in Texas, but don’t indicate a pattern of violent behavior.

However, Page’s post-military life appears to have revolved around the white supremacist movement. Researchers at the Southern Poverty Law Center said Page was a member of several “hate rock” bands, including Intimidation One, Aggressive Force and Blue Eyed Devils.

In 2005, he formed his own band, End Apathy. In an online interview about the group, Page said that he wanted to “actually accomplish positive results” and “end people’s apathetic ways” in “our sick society.”

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Photos of Page on the band’s website show a man covered in white-supremacist tattoos, and the band’s heavy metal tracks are laced with violent and obscene lyrics.

Mark Potok, spokesman for the Southern Poverty Law Center, said Page was a significant player in that neo-Nazi music scene and was known among supremacists across the country.

The center has not found a link between his military service and the start of his extremist views, but Potok said it’s likely his first public appearances with those bands in 2000 weren’t his first contact with the hate groups.

Commanders at Fort Bragg wrestled with the problem of white supremacist groups throughout the 1990s, including a highly publicized case in 1995 in which a black couple were murdered by Army Pvt. James Burmeister, a skinhead.

The investigation by base officials found 21 soldiers who were active white supremacists. Army officials have worked to tighten screening and participation in those groups.

Military officials offered few details on Page’s military career, noting that he received the Army Commendation Medal, the Parachutist Badge and the Army Good Conduct medal twice.

Officials from the Bureau of Alcohol, Tobacco, Firearms and Explosives said the weapon Page used does not appear to have any link to the military. Police said he used a legally purchased 9mm handgun and multiple magazines of ammunition in the attack.

Witnesses told The Associated Press that the gunman looked like he had a purpose and knew where he was going inside the temple. Neither they nor police at the scene heard Page say anything during the attack.

“We never thought this could happen to our community,” said Devendar Nagra, 48, whose sister escaped injury by hiding as the gunman fired in the temple’s kitchen. “We never did anything wrong to anyone.”

The rampage continued as Page walked back out of the temple and ambushed one of the first policemen to arrive, shooting him at least eight times at close range.

That officer is expected to survive his wounds. Other officers killed Page when he refused to put down his weapons and began firing at them.

Sikh rights groups have reported a rise in bias attacks since the Sept. 11, 2001, terrorist attacks. The Washington-based Sikh Coalition has reported more than 700 incidents in the U.S. since 9/11, which the group blames on anti-Islamic sentiment. Sikhs are not Muslims but, advocates say, their long beards and turbans often cause them to be mistaken for Muslims. Multiple media outlets have reported that among Page’s tattoos was one referencing Sept. 11.

Police in New York and Chicago issued statements saying they were providing Sikh temples in those cities additional security as a precaution.

President Barack Obama and Republican presidential candidate Mitt Romney were among those issuing public statements condemning the attack and expressing solidarity with the Sikh community.

“The people of Oak Creek must know that the American people have them in our thoughts and prayers, and our hearts go out to the families and friends of those who were killed and wounded,” Obama said. “As we mourn this loss which took place at a house of worship, we are reminded how much our country has been enriched by Sikhs, who are a part of our broader American family.”

Said Romney: “This was a senseless act of violence and a tragedy that should never befall any house of worship. Our hearts are with the victims, their families, and the entire Oak Creek Sikh community. We join Americans everywhere in mourning those who lost their lives and in prayer for healing in the difficult days ahead.”

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